Terms & Conditions

Terms & Conditions

Welcome to Aranoor Jewelry. By accessing or using our website, placing an order, or using any of our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

This website is operated by Aranoor Jewelry, based in Peoples Colony Y Block, Gujranwala, Punjab, Pakistan. Throughout the site, the terms “we”, “us”, and “our” refer to Aranoor Jewelry.

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a legal guardian.

2. Products & Services

  • All jewelry items displayed on our website are subject to availability.

  • We reserve the right to limit quantities or discontinue any product at any time without notice.

  • Product images are for reference only. Slight variations in color, texture, or design may occur due to lighting, screen settings, or handcrafted nature.

3. Pricing & Payments

  • All prices listed on the website are in [PKR or specify currency] unless stated otherwise.

  • Prices may change without prior notice.

  • Payments must be completed in full at the time of purchase.

  • We use secure third-party payment gateways; Aranoor Jewelry does not store your payment details.

4. Order Confirmation & Acceptance

  • Once you place an order, you will receive an order confirmation via email or WhatsApp.

  • This confirmation does not guarantee acceptance of the order.

  • We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraudulent activity.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.

  • Aranoor Jewelry is not responsible for delays caused by third-party courier services.

  • Any shipping charges (if applicable) will be clearly displayed at checkout.

6. Returns & Refunds

All returns, exchanges, and refunds are governed by our Refund & Returns Policy, available on our website.

By placing an order, you agree to the terms stated in that policy, including eligibility conditions, timelines, and exclusions.

7. Cancellations

  • Orders can only be canceled before they are processed or shipped.

  • Once an order has been dispatched, cancellation will not be possible.

  • To request a cancellation, contact us immediately using the details below.

8. Intellectual Property

All content on this website, including:

  • Images

  • Logos

  • Product descriptions

  • Text, graphics, and design

is the property of Aranoor Jewelry and may not be copied, reproduced, or used without written permission.

9. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes

  • Provide false or misleading information

  • Attempt to disrupt or damage the website

  • Violate any applicable laws or regulations

We reserve the right to suspend or terminate access for violations of these terms.

10. Limitation of Liability

Aranoor Jewelry shall not be liable for:

  • Indirect or consequential damages

  • Loss of data, profits, or business

  • Delays or service interruptions beyond our control

Our liability, if any, shall not exceed the value of the purchased product.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts of Punjab, Pakistan.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Phone / WhatsApp:
+92 312 3456789

Email:
info@aranoorjewelry.com

Address:
Peoples Colony Y Block,
Gujranwala, Punjab, Pakistan