Privacy Policy

Privacy Policy for Aranoor Jewelry

At Aranoor Jewelry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, place orders, subscribe to newsletters, or interact with our services. By using our website and services, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (securely processed through third-party payment providers)

  • Account login details

This information is collected when you:

  • Create an account

  • Place an order

  • Sign up for newsletters

  • Contact customer support

1.2 Automatically Collected Data

We and our service providers may automatically collect certain information when you visit the website, such as:

  • IP address

  • Browser type and settings

  • Device information

  • Pages viewed and time spent on the site

This data helps improve site performance, track trends, and enhance user experience.

2. How We Use Your Information

We use your personal data for the following purposes:

a. To Process and Fulfill Orders
We use your information to process purchases, arrange shipping, manage returns/refunds (as per our Refund & Returns Policy), and share updates about your orders.

b. To Communicate with You
We may send transactional emails, order confirmations, delivery updates, customer service responses, and promotional newsletters (with your consent).

c. To Improve Our Services
We analyze aggregate data to understand customer preferences and improve our products, site features, and marketing strategies.

d. Legal & Security Compliance
We may use your data to prevent fraud, comply with legal obligations, and enforce our terms of service.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and pixel tags) to:

  • Remember your preferences

  • Improve website functionality

  • Track usage trends

  • Personalize your experience

You can disable cookies through your browser settings; however, doing so may affect the functionality of certain features.

4. Third-Party Service Providers

We may share your information with trusted third-party service providers necessary for operations, including:

  • Payment processors

  • Shipping partners

  • Analytics tools

  • Email service providers

These parties are only permitted to use your data as needed to perform services for us and are not authorized to share or use it for other purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information. While we strive to safeguard your data, no method of transmission over the internet is 100% secure. We also recommend using strong passwords and updating them periodically.

Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Unnecessary or outdated information is securely deleted or anonymized.

6. Children’s Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal data from children. If we learn we have collected information from a child, we will take steps to delete it.

7. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any site you visit.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information

  • Object to certain data processing

  • Withdraw consent

  • Opt-out of marketing communications

For any privacy-related requests, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the “Last updated” date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

  • Phone/WhatsApp: +92 312 3456789 / +92 312 3456789

  • Email: info@aranoorjewelry.com

  • Address: Peoples Colony Y Block, Gujranwala, Punjab, Pakistan